1. Introduction
Bullaale AS ("Company", "we", "us", or "our") operates EzyTransfer and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Full name and date of birth
- Email address and phone number
- Physical address and country of residence
- Government-issued identification documents
- Bank account and payment card information
- Cryptocurrency wallet addresses
2.2 Transaction Information
- Transaction history and amounts
- Recipient information
- Payment methods used
- Currency preferences
2.3 Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Usage data and analytics
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and send related information
- Verify your identity and comply with KYC/AML requirements
- Detect and prevent fraud and unauthorized access
- Communicate with you about services, updates, and promotions
- Improve our services and develop new features
- Comply with legal and regulatory requirements
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our services (payment processors, identity verification services)
- Financial Partners: Banks and payment networks to process transactions
- Regulatory Authorities: When required by law or to comply with legal processes
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures including:
- Encryption of sensitive data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments and audits
- Access controls and employee training
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain records for audit purposes
Generally, we retain transaction records for a minimum of 5 years as required by anti-money laundering regulations.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your information (subject to legal requirements)
- Portability: Receive your data in a portable format
- Object: Object to certain processing of your information
- Withdraw Consent: Withdraw consent where processing is based on consent
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions where applicable
- Other lawful transfer mechanisms
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our platform and updating the "Last updated" date.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Bullaale AS - Data Protection
Email: privacy@ezytransfer.com
Website: www.ezytransfer.com